INTUIT QUICKBOOKS TECH SUPPORT
Although this is subject to change, Intuit has started providing QuickBooks support for students:
Student Support: https://www.intuit.com/partners/education-program/support. Submit a request and the support team will respond within a couple of business days.
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Accounting 101 for Small Business
Search for answers to your QuickBooks questions here.
Desktop Installation Support: 1-888-222-7276
Desktop Registration Support: 1-800-316-1068
Excel REPORT Templates
Export QuickBooks reports to Excel
Easy as 1 - 2 - 3
Download the following Excel Report Templates
Do your QuickBooks homework
Export your QuickBooks Reports to the Excel Report Templates
⚠️ If you receive an error message when you try to export another Excel report, save your Excel report workbook, then close the workbook. Then export the next report as instructed, saving and closing Excel after that report export. Basically, in some versions of Excel, you must save and close the workbook after each report export, before exporting the next report.
My QBB Starter Files
⚠️ Important Note:
When restoring a QBB file if QuickBooks requires you to create a password in order to continue, create your own password and record the password in a secure location, such as the inside cover of your textbook.
When restoring QuickBooks QBB files, if a password is requested:
Try using User ID: Admin and leave the Password field blank
If you are using the QBB Starter files and QuickBooks requires a password and QuickBooks will not accept the password field blank, try User ID: Admin and Password: KayQB2019
If none of the above approaches permit you to restore the QBB file, see your instructor
Use QuickBooks Starter files to start QuickBooks assignments.
1. Download Starter QBB files from the Online Learning Center
Note: There are No Starter QBB Files for the following:
No Chapter 11 Starter.QBB
No Chapter 12 Starter.QBB
No Chapter 13 Starter.QBB
No Chapter 14 Starter.QBB
No Chapter 16 Starter.QBB
2. Follow the instructions to unzip the data files.
3. Follow your text instructions to restore the data files.
Scroll Down for File Management Tips to organize your QuickBooks files
Install QuickBooks Software
Install your free QuickBooks for Accountants trial version software to use with your Computer Accounting with Quickbooks 2019 text.
QuickBooks software Download
QuickBooks 2019 Software download instructions:
To download the QuickBooks 2019 Software you must request a free 6 month license from Intuit for use with this text.
Fill out the form at the following link on Intuit’s website: https://intuit.me/mh-desktop
Note: Students may be prompted to upload a verification documentation. The documentation must clearly displays student full name, school name and active date (no more than 3 months old). Acceptable file formats are: .bmp, .gif, .jpg, .png, or .pdf. Examples of acceptable documents are:
• Class Schedule
• Tuition Receipt
• Transcript
• Student ID Card
Upon receiving your license, you will also receive instructions for downloading, installing and activating your licensed copy.
Here is a link to a video to walk you through the process.
QBDT Student Sign Up Process (277.0K)
QuickBooks software INSTALL
View the video below on how to install QuickBooks by launching the setup file and following a few basic steps. https://www.youtube.com/watch?v=I1I6gQjalKQ&feature=youtu.be
Be sure to activate your QuickBooks software when instructed during the install. If you fail to activate your software, you may be locked out. For a video on how to activate your QuickBooks Desktop, click here.
If you didn’t activate during install and you are locked out, try: Help>About QuickBooks and then CTRL + R + P to register/activate.
QuickBooks INSTALL SUPPORT
QuickBooks Desktop Installation Support: 888-222-7276
QuickBooks Desktop Registration Support: 800-316-1068
Quickbooks SOFTWARE updates
After installing your QuickBooks software, be sure to download and install QuickBooks software updates to address known issues. See your text for instructions to download QuickBooks updates. After downloading the updates, the easiest way to install the updates is to close the QuickBooks software, and then reopen it. When you are asked if you want to install the updates, select Yes. Note that updates can be downloaded, but if you don't close and reopen the software, the updates are not installed.
GeT Started
To get started in 3 easy steps, download the following:
1. QuickBooks Software. To request your QuickBooks software, click here. Follow the onscreen instructions to download, install, and register/activate the software. Be sure to activate your QuickBooks software when instructed during the install. If you fail to activate your software, you may be locked out. If you didn’t activate during install and you are locked out, try: Help>About QuickBooks and then CTRL + R + P to register/activate.
2. QBB Starter Files. You will need QBB Starter Files to start using Chapters 1 through 10, 15, and 17. Go to www.My-QuickBooks.com, QB2019 link, to find links to download the QBB Starter Files.
3. Excel Report Templates. To organize your answers and reports, use the Excel Report Templates. Go to www.My-QuickBooks.com, QB2019 link, to download the Excel Report Templates for Chapters 1 through 16.
Consider....
Consider setting up folders to organize your files as follows:
UPDATES QUICKBOOKS 2019
We like to get it right the first time, but sometimes things change or we need to tweak something. So we will post it here for you.
QB2019 Text Updates
Click here for QB2019 text updates.
Note Regarding Quickbooks Software updates
After installing QuickBooks software, download and install QuickBooks software updates periodically. See the text for how to download updates. After downloading, be sure to exit QuickBooks software and then reopen the software and select install updates. If the QuickBooks software is not closed and reopened, the updates may not be installed.
Note regarding Issues exporting QB to Excel
⚠️ If you are experiencing issues exporting reports from QB2019 to Excel, consider the following:
Download and install the latest QB updates and retry to see if that resolves the issue.
If it doesn't resolve the issue it appears that QuickBooks has a known issue exporting to Excel Home & Student version However, there are reports that QB2019 exports satisfactorily using Office Pro (an upgrade). Consider using a different version of Excel. Then retry to see if that resolves the issue.
Verify that your version of Excel has been registered and/or activated.
MHE CONNECT
Ask your instructor if you will be using Connect with Computer Accounting with QuickBooks 2019.
Watch this video to learn more about using Connect with Computer Accounting with QuickBooks.
If you are using Connect, then some of the files for Computer Accounting with QuickBooks 2019 will be provided from within Connect.
QuickBooks Issue Resolution
Become savvy at QuickBooks issue resolution and give yourself a competitive advantage!
QuickBooks Community Support: https://community.intuit.com/quickbooks-desktop
QB2019 Online Learning Center
Go to the Online Learning Center to view:
Starter Files
Presentation Slides
And More...
QuickBooks Slide Shows
Need a quick overview for each chapter? Try these slide shows to get started fast!
QuickBooks User Certification
Interested in becoming a QuickBooks Certified User?
PDF Options
If you want to save the reports as PDFs to turn in to your instructor for grading, select Print and then select a PDF Printer (basically, you are printing to a PDF document instead of a printer). If you don't see a PDF printer listed on the dropdown list, use Google or another search engine to search on Free PDF Printer.
xPM: eXPLORE, PRACTICE, MASTER
Computer Accounting with QuickBooks 2019 uses a highly effective three-step approach to streamline learning. Simplify and streamline learning QuickBooks with XPM:
eXplore
Practice
Master
eXplore QuickBooks using the chapter with numerous screen shots and detailed instructions. While we eXplore, we will focus on learning how to navigate and use QuickBooks. Chapters in Computer Accounting with QuickBooks are designed as tutorials to introduce the accounting software features. All chapters are based on realistic, virtual company scenarios to enhance your understanding of QuickBooks in the business environment.
Practice entering information and transactions into QuickBooks with end-of-chapter exercises. Exercises are designed with fewer instructions to test your understanding and, when needed, to develop your skills at quickly seeking out additional information to complete tasks. The ability to seek out information as needed, is an increasingly important skill in a rapidly changing business environment. Computer Accounting with QuickBooks is designed to facilitate your development of this crucial skill.
Master QuickBooks with projects and case studies. The projects and cases cover QuickBooks tasks from setting up a new company and entering transactions to generating QuickBooks reports. To improve long-term retention of your software skills and mastery of QuickBooks, the virtual projects and cases challenge you to apply and develop both software and problem-solving skills. Two additional mastery opportunities, Chapter 12 and Chapter 14, are comprehensive case studies to integrate your knowledge and QuickBooks skills.